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In continuation of the measures taken in the wake of COVID-19 Lockdown, it has been decided that all passenger train services including premium trains, Mail/Express trains, Passenger trains, Suburban Trains, Kolkata Metro Rail, Konkan Railway etc shall continue to remain cancelled till 3rd May 2020.

Freight Trains:

To ensure the essential supplies in various parts of the country, movement of goods and Parcel trains will remain continue.

Cancellation of tickets:

All ticket counters for bookings including UTS & PRS, will remain suspended till further orders. No advance reservation of trains tickets, including E tickets, till further orders, however, facility of online cancellation remains functional. No booking of any type, including E tickets will be done after 3rd May till further orders.


Full refund for reservation made for the trains cancelled.  Full refund will also be there for those cancelling the advance bookings of tickets for trains not yet cancelled

As far as trains cancelled upto 3rd May 2020 is concerned, the refunds would be automatically by the Railways online to the customers while those who have booked at the counters, refund can be taken upto 31st July 2020.

For further details log on to:

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